Packages, packages, in my mail ...
Mar. 28th, 2009 09:18 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
seldneiLast Monday I noticed that the zipper was pulling away from the material on my super-awesome diaper bag. Upon closer inspection, it was separating in a number of places. Now, really, I have used this bag close to constantly since I bought it. It's been in day-to-day use, zillions of trips to the park, to North Carolina and Ohio, the zoo, the beach ... I've used a different bag now and then just for a change, but then I get annoyed after a day or so and go back to the super-awesome diaper bag. Everything is just so convenient in it.
So I was disappointed because I like the bag, but considering what I've put it through, I felt pretty satisfied.
Now, knowing me, you'd think I'd be slightly gleeful--hey, excuse for a new bag! And I was, a little. But then I looked around a little and found myself sadly contemplating the bulky, velcro-shutting, cartoon-or-pink-and-brown-flowered baby bags on the shelf ...
... so I had a little birthday money left and decided I'd just order another one.
And on the Babies R Us website, I found a review by a mother who had the same thing happen (though way sooner for her), and she got a new bag through the company because the bags have a two-year warranty.
So I figured what the heck, may as well ask, and I called the customer service number. And they sent me a brand-new replacement bag! Which I got today! It's hanging up because it smells like its been living in a plastic bag somewhere (which it has been), and I need to mail my old one back within 25 days or they'll charge me for the replacement, but I have my bag back. I'm hoping that the zipper will hold out okay, at least as long as the last one did, but if it doesn't, hey, I didn't pay for this one. I'll be sad, but not annoyed at myself for spending the money.
And the customer service lady was really nice.
I also got one of the t-shirts I bought myself for my birthday. It's yellow, has a picture of a pirate, and says, "When life gives you scurvy, make lemonade."
So I was disappointed because I like the bag, but considering what I've put it through, I felt pretty satisfied.
Now, knowing me, you'd think I'd be slightly gleeful--hey, excuse for a new bag! And I was, a little. But then I looked around a little and found myself sadly contemplating the bulky, velcro-shutting, cartoon-or-pink-and-brown-flowered baby bags on the shelf ...
... so I had a little birthday money left and decided I'd just order another one.
And on the Babies R Us website, I found a review by a mother who had the same thing happen (though way sooner for her), and she got a new bag through the company because the bags have a two-year warranty.
So I figured what the heck, may as well ask, and I called the customer service number. And they sent me a brand-new replacement bag! Which I got today! It's hanging up because it smells like its been living in a plastic bag somewhere (which it has been), and I need to mail my old one back within 25 days or they'll charge me for the replacement, but I have my bag back. I'm hoping that the zipper will hold out okay, at least as long as the last one did, but if it doesn't, hey, I didn't pay for this one. I'll be sad, but not annoyed at myself for spending the money.
And the customer service lady was really nice.
I also got one of the t-shirts I bought myself for my birthday. It's yellow, has a picture of a pirate, and says, "When life gives you scurvy, make lemonade."
